Frequently Asked Questions
/01Which areas do you serve?
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Which areas do you serve?
We operate across all seven Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah — including all major airports.
/02How far in advance should I book?
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How far in advance should I book?
We recommend booking at least 4 hours in advance. For Prestige vehicles (Rolls-Royce, Maybach) and weddings, we recommend 48 hours or more.
/03Do you offer airport meet-and-greet?
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Do you offer airport meet-and-greet?
Yes. Our chauffeur meets you at arrivals with a personalised name board, assists with luggage, and monitors your flight for delays at no extra cost.
/04What forms of payment do you accept?
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What forms of payment do you accept?
We accept all major credit cards, bank transfer, and offer monthly corporate billing for established business clients.
/05Can I book by the hour?
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Can I book by the hour?
Absolutely. Hourly chauffeur is available with a 3-hour minimum, ideal for meetings, shopping, dining or city exploration.
/06Are your prices all-inclusive?
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Are your prices all-inclusive?
Yes — our quotes include the chauffeur, fuel, tolls, parking and Salik. No surge pricing, no surprise charges.
/07Do you cater to weddings and events?
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Do you cater to weddings and events?
Yes. We offer multi-vehicle coordination, decorated bridal cars, and red-carpet protocols for weddings, galas and VIP arrivals.
/08Is the service available 24/7?
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Is the service available 24/7?
Yes. Our concierge and dispatch operate 24 hours a day, every day of the year.